![]() ![]() What to do when you get a decline code 12ĭecline code situations are always annoying, but follow these steps to resolve them as quickly as possible. Double-check that it’s not a user error and go from there. It could be one or a combination of these that is causing your system to fire an invalid transaction. ![]() Many card associations have measures against multiple quick transactions since it’s often a sign of fraud. You tried running the card multiple times in a row.It’s possible that the card has been canceled or flagged by the credit card company and is coming through as a credit card code 12. If the system doesn’t know how to handle a request, it could spit back a decline code 12 in response. ![]() You tried something strange like refunding a refund.They check fields like the zip code against their records to make sure someone isn’t using a card that isn’t theirs. Address Verification Service, or AVS, is a fraud prevention measure implemented by the card member associations such as VISA. This could mean it was keyed in incorrectly or it’s expired. Sometimes when a card number is typed incorrectly it can fire back an invalid transaction. Here are a few reasons why you could be getting a credit card code 12: Why did the POS give me an invalid transaction message? It doesn’t mean one specific thing, but there are a few common reasons why your POS could be sending it. The issuing bank is the bank that gave the customer their card, and a declined 12 code is sort of a catch-all for error codes. What is declined 12 on a credit card?Īlso known as the "invalid transaction" code, a credit card error code 12 is given when the issuing bank does not accept a transaction. Here’s everything you need to know about what it is and what to do about it. Today, we’re going to cover the invalid transaction, or declined code 12. There are a variety of reasons why your POS may fire a decline code, from fraud to incorrect information, and it’s not realistic to memorize all of the codes and what they mean (although printing out a list of credit cards decline codes and hanging it nearby could be useful). Or, if you’re running an eCommerce business, error codes could be dramatically lowering your checkout conversion rates - and you may not even know! Staying on top of error codes and diagnosing them quickly is key to running a successful business. Few things are more frustrating than having a customer who’s waiting to pay but can’t because of some error code, especially when there is a long line of customers behind them. ![]()
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